Refund Policy
Thank you for choosing IPTV London. We aim to ensure all our customers are satisfied with our products and services. However, if you need to request a refund or return, our policy below outlines how we can assist you.
Eligibility for a Refund or Returns
You are eligible for a refund or return if you meet the following conditions:
- You may cancel your subscription within 7 days of purchase for a full refund, no questions asked.
- However, subscriptions for 1 and 3 months are final and not eligible for a refund once activated.
- Suppose the service is not functioning correctly, and we cannot resolve the issue within a reasonable timeframe. In that case, you may be eligible for a full refund.
Non-Returnable Items
- After 30 Days: No refunds can be processed for any purchases after 30 days from the date of purchase.
- IPTV Devices: Any physical devices delivered as part of our service are not eligible for returns due to the nature of the products.
Process for Requesting a Refund
To request a refund, please follow the steps below:
Refund Processing
Once we receive and inspect your refund request, we will email you to notify you of its approval or rejection. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Changes to Our Refund and Returns Policy
We may occasionally update our refund and return policy. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.
Contact Us
Please email or text us if you have any questions about our refund and return policy.
- Email: info@iptvlondon.uk
- Whatsapp: +44 7465 285084
